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What should I do if I cannot withdraw cash from an ATM?
Please check if your WebitPay account balance is sufficient for the withdrawal. If your balance is sufficient, it is possib……
Does the WebitPay Physical Card support ATM withdrawals, and what are the fees?
We support ATM withdrawal functionality. The related fees are as follows: Currency Conversion Fee: 1% ATM Withdrawal Fee……
What should I do if I notice an unauthorized transaction in my account?
Please check if you have any active auto-subscription services on other websites or platforms. If you no longer need the se……
Does WebitPay provide services to businesses?
Yes. WebitPay provides card and payment solutions to freelancers, SMEs, and corporate clients.
Google Authenticator
Using Two-Factor Authentication (2FA) to Protect Your WebitPay Card Two-Factor Authentication (2FA) plays a crucial role in ……
Google verification code error
At WebitPay, we understand that a smooth login experience is crucial for users. Occasionally, there may be issues when using th……
Order Transaction Related
Q: My transaction was declined. Why was my money still deducted? A: For a Declined transaction, no funds are deducted from y……
General Rules for Physical and Virtual Cards
Q: Is there a fee to open a card? A: The platform offers two options: physical cards and virtual cards. To open a card, you ……